Returns & Exchanges

At OMO Merch, we want you to love your gear, which is why we offer a 30-day return window for all items in their original, unused condition. If your purchase isn't quite right, our simple exchange and refund process ensures a hassle-free experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the merchandise in its original packaging, ensuring all tags are attached and the packing slip is included for faster processing.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing